Mission
Serve with Local Families
Meaningful service in partnership with Plan 2040 and the local community.
Faith · Service · Nature · Community
Welcome to ELOHIM
A Catholic mission and pilgrimage experience that invites you to encounter God through community service, prayer, and the beauty of creation — in one of Mexico's most extraordinary landscapes, Cuatro Ciénegas.
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Ready to experience elohim?
See open dates, or request a custom experience for your own group.
The Place Behind the Experience
Cuatro Ciénegas, Coahuila
A protected desert oasis known for rare ecosystems and extraordinary landscapes — just 3.5 hours from Monterrey International Airport (MTY).
Impact
Plan 2040
Every experience directly supports Plan 2040’s long-term efforts to strengthen education, health, families, economic opportunity, and spiritual formation.
Who it’s for
Everyone
Parishes, youth groups, universities, schools, families, faith communities & more.
Trip Options
Custom or Pre-Set
Join an open date or build a custom experience for your own group.
Experiences
Mission · Retreat · Pilgrimage
Choose a mission trip, a retreat with prayer and sacraments, a nature-based pilgrimage — or a meaningful mix of all three.
What’s included
Lodging · Meals · Activities
Trips can include lodging, meals, transportation, materials, and full support from our local team.
Experience ELOHIM
Moments
A Glimpse into ELOHIM
Pilgrimage
Walk St. Joseph's Way
A desert pilgrimage rooted in prayer, reflection, and encounter.
Adventure
Explore Las Playitas
Kayaking, biking, swimming, sunset views, stargazing, and a selection of food and drinks.
Culture
Discover Genesis
Discover the origins, history, and natural heritage of Cuatro Ciénegas through an immersive museum experience.
Nature
Tierra María Moments
Vineyard experiences, wine tastings, outdoor dining, and hikes through the surrounding landscape.
Faith
Stargazing
Prayer, reflection, and worship beneath the open desert sky.
Adventure
Discover the Dunes
Movement, freedom, and unforgettable moments in the desert.
Fellowship
Grow Together
Shared moments that strengthen friendship, connection, and community.
Testimonials
Stories from those who have experienced ELOHIM
About Us
Who We Are and Why We Serve
ELOHIM has depth, structure, and real impact because every experience is part of a greater mission centered on meaningful service, long-term support for local families, and lasting community transformation.
Pillars of the experience
Prayer
Service
Nature
Community
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We work hand in hand with Plan 2040 and ECCO Group to offer you the best possible experience while directly supporting the local community through the initiatives of Plan 2040.
Plan 2040 · The Foundation of Our Service
The Mission Behind the Service
Plan 2040 is a nonprofit civil association founded in 2016 in Cuatro Ciénegas, Mexico. Rooted in the belief that a person’s origin should never determine their destiny, Plan 2040 walks hand in hand with new generations and their families through a holistic, long-term plan.
Through five key pillars — education, health, family and youth, spirituality, and family economy — Plan 2040 strengthens the community’s social fabric and works to ensure that new generations can complete their education, grow with dignity, and reach their full potential. Through elohim, participants are invited to serve within these ongoing initiatives, connecting each mission experience to real local leadership, long-term accompaniment, and meaningful community impact.
Visit Plan 2040 →
ECCO Group
Initiatives That Support Plan 2040
We are a network of institutions, organizations, and companies with a human-centered approach and social responsibility, united by a long-term vision for the transformation of Cuatro Ciénegas — and, through that shared mission, helping make experiences like ELOHIM possible.
Visit ECCO Group →Tierra María
Wine · Nature · Experiences
Hotel Marielena
Hospitality · Comfort · History
Campsite
Outdoor · Community · Adventure
St. Joseph's Way
Pilgrimage · Prayer · Encounter
Las Playitas
Water · Nature · Adventure
Genesis Museum
Science · Culture · Biodiversity
The home of elohim
Cuatro Ciénegas
Just 3 hours from Monterrey, Mexico, in the region of the Chihuahuan Desert, this unique place is often referred to as the “Galápagos of Mexico” due to its abundance of flora and fauna, endemic species, and geography that holds clues to the origin of life.
This magical town is famous for its springs and lagoons that emerge in the middle of the desert. Its attractions include Las Playitas del Desierto, Las Minas de Mármol, Las Dunas de Yeso, Poza Azul, Río San Marcos, and vineyards from local wineries such as Tierra María and Ferriño.
Discover the magic of Elohim in every corner of Mexico's enchanting town.
Ready to experience elohim?
See open dates, or request a custom experience for your own group.
Mission Trips
Choose how you want to
Choose how you want to
experience ELOHIM
Join one of our open mission trips or bring your own group for a customized experience in Cuatro Ciénegas.
Bring Your Group
Let’s Build the Experience Together
Bring your school, university, parish, youth group, family, or faith community to Cuatro Ciénegas. We will shape the ELOHIM experience around what your group needs most.
Sample itineraries
Explore What Your Group Experience Could Include
These are sample flows to help you imagine the journey. Every group itinerary is customized based on your dates, group profile, and the balance you want between prayer, service, nature, and community.
5days
5-Day Sample Journey
A well-balanced format for groups who want pilgrimage, community encounter, nature, and meaningful shared time without taking a full week.
+
5-Day Sample Journey
A well-balanced format for groups who want pilgrimage, community encounter, nature, and meaningful shared time without taking a full week.
+ Meals included throughout the experience: breakfast, lunch & dinner
Day1
Welcome to ELOHIM
- Arrival in Cuatro Ciénegas (check-in)
- ELOHIM + Plan 2040 introduction
- St. Joseph’s Way · Stations 1–3
- Optional Mass
- Welcome dinner
Day2
Pilgrimage, Nature & Community
- St. Joseph’s Way · Stations 4–9
- Las Playitas (kayak, bike & swim)
- Community encounter with Plan 2040
- Optional Mass
Day3
Prayer, Sunset & Stargazing
- St. Joseph’s Way · Stations 10–14
- Gypsum Dunes
- Free time in town
- Sunset at Las Playitas
- Stargazing
Day4
Adventure, Culture & Fellowship
- Tierra María hike (optional)
- Genesis Museum
- Free time in town
- Wine tasting experience (optional)
- Farewell dinner (pairing dinner, traditional Mexican dinner, or another selected experience)
Day5
Closing & Departure
- Closure activity
- Departure to Monterrey (check-out)
7days
7-Day Sample Journey
A fuller immersion for groups looking for deeper service, more formation time, and a wider experience of pilgrimage, mission, and nature.
+
7-Day Sample Journey
A fuller immersion for groups looking for deeper service, more formation time, and a wider experience of pilgrimage, mission, and nature.
+ Meals included throughout the experience: breakfast, lunch & dinner
Day1
Welcome to ELOHIM
- Arrival in Cuatro Ciénegas (check-in)
- ELOHIM + Plan 2040 introduction
- Community project orientation
- Optional Mass
- Welcome dinner
Day2
Mission, Service & Community
- Community Project with Plan 2040
- Free time in town
- Optional Mass
Day3
Mission, Service & Community
- Community Project with Plan 2040
- Genesis Museum
- Optional Mass
Day4
Mission, Encounter & Pilgrimage
- Tierra María hike (optional)
- Community Project with Plan 2040
- St. Joseph’s Way · Stations 1–3
- Optional Mass
- Traditional Mexican dinner (optional)
Day5
Pilgrimage & Community & Fellowship
- St. Joseph’s Way · Stations 4–9
- Las Playitas (Kayak, Bike & Swim)
- Plan 2040 Community Encounter (Farewell gathering)
- Adoration and/or optional Mass
- Tierra María wine tasting or pairing dinner (optional)
Day6
Pilgrimage, Nature & Stargazing
- St. Joseph’s Way · Stations 10–14
- Free time in town
- Gypsum Dunes
- Sunset & stargazing
- Farewell dinner
Day7
Closing & Departure
- Closure activity
- Departure to Monterrey (check-out)
Packages
Choose your experience
Standard
$900 USDper person$15,000 MXNpor persona
Highlights
- Community Encounter with Plan 2040
- St. Joseph's Way · 14 stations
- Las Playitas · Kayak, Bike & Swim
- Gypsum Dunes
- Genesis Museum
- Sunset & Stargazing at Las Playitas
- Wine Tasting or Lavender Workshop
Flights not included
Single-room accommodations are available at an additional cost
Extended
$1,350 USDper person$22,500 MXNpor persona
Highlights
- Community Project with Plan 2040 · 3–4 days
- St. Joseph's Way · 14 stations
- Las Playitas · Kayak, Bike & Swim
- Gypsum Dunes
- Genesis Museum
- Tierra María Hike
- Sunset & Stargazing at Las Playitas
Flights not included
Single-room accommodations are available at an additional cost
Premium
$1,300 USDper person$21,500 MXNpor persona
Highlights
- Community Encounter with Plan 2040
- St. Joseph's Way · 14 stations
- Las Playitas · Kayak, Bike & Swim
- Genesis Mexican Dinner
- Create Your Own Wine Workshop
- Tierra María Pairing Dinner
Flights not included
Single-room accommodations are available at an additional cost
Build Your Own
$- USDTailored quote for your group
Highlights
- Tailored to your group
- Choose your focus & activities
- Custom Itinerary
We'll build a proposal that fits your dates, group size & goals
Experience Highlights
This is What’s Waiting for You
Service
Prayer
Nature
Fellowship
Mission
Adventure
Pilgrimage
Community
Teamwork
Gypsum Dunes
Quote your group
Request a custom quote
Tell us about your group and we'll build a proposal that fits.
Thank you — we received your request. Our team will reach out with a custom proposal soon.
Open Dates
Upcoming mission trips
Open Date · 5 Days
Mission Unplugged
$900 USDper person$15,000 MXNpor persona
Dates
- May 19–23, 2027
- October 7–11, 2027
- Community Encounter with Plan 2040
- St. Joseph's Way · 14 stations
- Las Playitas · Kayak, Bike & Swim
- Gypsum Dunes
- Genesis Museum
- Sunset & Stargazing at Las Playitas
- Tierra María Hike
Flights not included
Single-room accommodations are available at an additional cost
Limited availability
Open Date · 7 Days
Mission in Action
$1,350 USDper person$22,500 MXNpor persona
Dates
- May 30–June 5, 2027
- July 11–17, 2027
- Community Project with Plan 2040 · 3–4 days
- St. Joseph's Way · 14 stations
- Las Playitas · Kayak, Bike & Swim
- Gypsum Dunes
- Genesis Museum
- Tierra María Hike
- Sunset & Stargazing at Las Playitas
Flights not included
Single-room accommodations are available at an additional cost
Limited availability
Experience Highlights
This is What’s Waiting for You
Service
Prayer
Nature
Fellowship
Mission
Adventure
Pilgrimage
Community
Teamwork
Gypsum Dunes
Register for future dates
No date works right now?
Join our mailing list and we'll notify you the moment new mission trips open up.
Thank you — you're on the list. We'll be in touch as soon as new dates open.
Register & Pay
Save Your Spot
Register below and complete your payment — everything in one place.
Important to know
Before you register
- Each participant must complete their own registration form.
- Registration closes 30 days before the trip's start date, or as soon as the group reaches capacity.
- Relevant medical information and an emergency contact are required.
- A signed waiver / authorization is required to participate.
- Please review the cancellation policies before completing your registration.
Simple steps
Complete your registration
1
Choose your registrationSelect an open mission trip or your organized group.
2
Complete your informationFill out one form per participant and review every required field.
3
Sign and upload your waiverDownload the correct waiver, sign it, and upload the completed file before submitting.
4
Submit and continue to paymentAfter your registration is submitted, you will be taken directly to the payment step.
Required document
Waiver & Authorization
Download, sign and upload your authorization before completing registration.
1
Download waiver
2
Upload your signed waiverOnce signed, upload the file to the ELOHIM Drive folder.
Upload Signed Waiver →
Registration
How Are You Planning to Join?
Choose the option that best matches your trip. You can switch between forms at any time.
Open Mission Trip Registration
Complete one form per participant.
FAQ
Everything You Need to Know
Everything leaders and participants tend to ask before living ELOHIM.
About ELOHIM
What is ELOHIM?+
ELOHIM is a Catholic mission and pilgrimage experience in Cuatro Ciénegas that invites participants to encounter God through service, prayer, community, and the beauty of creation.
Where is ELOHIM located?+
ELOHIM takes place in Cuatro Ciénegas, Coahuila, Mexico—a protected desert oasis known for its remarkable biodiversity, natural pools, gypsum dunes, and extraordinary landscapes. It is located approximately three and a half to four hours by road from Monterrey, Saltillo, or Torreón.
Who can participate?+
ELOHIM welcomes everyone. Our groups often include schools, universities, parishes, youth and mission groups, families, and other faith-based or community organizations—but all are welcome.
How can I participate?+
You can bring an organized group and request a customized experience, or register individually for one of the open dates published on our website.
Private-group programs are tailored to the group’s dates, size, ages, interests, profile, and the type of experience they are looking for.
Is ELOHIM only for Catholic groups?+
ELOHIM has a clear Catholic identity, but participation is not limited to Catholic groups. Christian communities and other groups are welcome, and the balance of prayer, service, nature, and fellowship can be adapted while preserving the identity of the experience.
The experience
How long is the experience?+
Most ELOHIM programs last between four and seven days. The final duration is tailored to the group’s profile, interests, preferred activities, and overall experience.
What can the package include?+
Depending on the selected program, the package may include lodging, meals, transportation, a community service project with Plan 2040, the St. Joseph’s Way pilgrimage, ecotourism experiences, and support from the ELOHIM team throughout the experience.
Specific inclusions are detailed in each group proposal or open-date registration.
What isn’t included?+
Exclusions vary by program. In general, airfare, personal expenses, travel insurance, medical expenses, and any optional upgrades or activities not specifically listed in the package are not included.
What lodging options are available?+
Most groups stay at Hotel Marielena, a boutique hotel located in the historic center of Cuatro Ciénegas. We also offer an outdoor lodging option at a private campsite within the ecotourism park.
Groups may choose one option or combine both, depending on their profile, preferred experience, and budget. Room occupancy and lodging arrangements are tailored accordingly.
Mission, service & faith
How is ELOHIM connected to Plan 2040?+
ELOHIM works hand in hand with Plan 2040, a local nonprofit that has supported new generations and their families in Cuatro Ciénegas since 2016.
Community service is connected to Plan 2040’s ongoing initiatives in education, health, family development, spirituality, and economic empowerment.
What kind of community project will we do?+
The project is selected with Plan 2040 based on current community needs and what is most suitable for each group.
It may include painting, organizing, or improving homes, schools, and community spaces; supporting camps, workshops, formation activities, sports tournaments, and gatherings; or taking part in other community initiatives alongside Plan 2040. No previous volunteer experience is required.
How demanding is St. Joseph’s Way?+
The complete St. Joseph’s Way is a 20 km pilgrimage divided into 14 stations and normally completed over three days. Participants should be comfortable walking for extended periods, but the pace can be adapted and transportation between stations may be arranged when necessary.
Do we need to bring a priest?+
No. A group can live ELOHIM without bringing a priest. Groups that want their own priest, chaplain, or spiritual guide are welcome to bring one, with advance coordination and the required ministerial documentation.
Are Mass, sacraments, or a priest included?+
Mass, confession, adoration, and other spiritual moments can be included according to the itinerary and availability. A priest is not automatically included in every package, but the ELOHIM team can help coordinate with the local parish or with a priest accompanying the group.
Safety & participant preparation
Is Cuatro Ciénegas safe?+
Cuatro Ciénegas is a small, welcoming town, and participant safety is carefully considered throughout the entire experience.
The ELOHIM team plans and coordinates each itinerary in advance, works with trusted local providers, and uses established routes and venues. Our team accompanies the group and remains attentive and available throughout the entire experience.
Before arrival, group leaders also receive key logistics, emergency contacts, recommendations, and the information needed to help participants prepare.
Is transportation included? How is it handled?+
Transportation arrangements depend on the selected package. Local transportation throughout the experience is typically included, and transfers to and from Cuatro Ciénegas may also be arranged from Monterrey, Saltillo, or Torreón.
Vehicles are selected according to the group’s size and needs and are operated by trusted, experienced drivers.
What should participants pack?+
A complete packing list is shared before the trip. Essentials usually include comfortable clothing, closed-toe walking shoes or trekking shoes, a swimsuit, a light jacket, sunscreen, insect repellent, personal medications, a reusable water bottle, and some cash for personal purchases.
Is travel insurance required?+
Travel insurance is not required by ELOHIM, but it is strongly recommended, especially for participants traveling from outside Mexico or anyone who wants additional protection for medical needs, delays, cancellations, or other unexpected situations.
What medical information is required?+
Each participant must provide relevant medical conditions, allergies, dietary restrictions, current medications, accessibility needs, and an emergency contact during registration. Participants should also bring all personal medications and prescriptions they may need.
How do you handle medical needs, allergies, and accessibility?+
The ELOHIM team reviews all medical, dietary, allergy, and accessibility information provided during registration so the experience can be planned as safely and appropriately as possible.
We carry basic first-aid supplies, coordinate dietary restrictions with our providers, and remain attentive to participants’ needs throughout the program. Cuatro Ciénegas has local health centers, while the nearest hospital is located in Monclova, approximately one hour away.
Any specific medical or accessibility needs or concerns should be shared with our team through the registration form or by email before arrival. This allows us to evaluate each activity in advance and make reasonable adjustments whenever possible.
Registration, payments & policies
Does every participant need to register?+
Yes. Every participant must complete an individual registration, even when traveling with an organized group. This gives the team the personal, emergency, medical, and authorization information needed to coordinate the experience safely.
How do payments work?+
All payments are processed securely through Stripe. The amount due varies by program, and complete payment instructions, deadlines, processing fees, and cancellation policies are available in the Payment section of our website.
For private groups, organizers may choose whether participants pay ELOHIM directly through individual payment links or submit their payments to the group organizer, who then makes a single payment to ELOHIM.
What is the cancellation policy?+
Unless different terms are stated in a specific group agreement, cancellations made at least 45 days before the trip receive a full refund; cancellations made at least 30 days before receive a 50% refund; and cancellations made within 30 days of the trip are non-refundable. Any approved changes or transfers remain subject to availability and confirmed logistics.
Acerca de ELOHIM
¿Qué es ELOHIM?+
ELOHIM es una experiencia católica de misión y peregrinación en Cuatro Ciénegas que invita a encontrarse con Dios a través del servicio, la oración, la comunidad y la belleza de la creación.
¿Dónde se vive ELOHIM?+
ELOHIM se vive en Cuatro Ciénegas, Coahuila, México: un oasis protegido en medio del desierto, reconocido por su biodiversidad, sus pozas naturales, las dunas de yeso y sus paisajes extraordinarios.
Cuatro Ciénegas se encuentra aproximadamente a tres horas y media o cuatro horas por carretera desde Monterrey, Saltillo o Torreón.
¿Quién puede participar?+
Todos son bienvenidos. Recibimos colegios, universidades, parroquias, grupos juveniles y misioneros, familias, comunidades de fe y otras organizaciones que buscan vivir una experiencia con propósito.
¿Cómo puedo participar?+
Puedes traer a tu propio grupo y solicitar una experiencia diseñada a la medida, o registrarte de manera individual en alguna de las fechas abiertas publicadas en nuestra página.
Las experiencias para grupos privados se adaptan a sus fechas, número de participantes, edades, intereses, perfil y objetivos.
¿ELOHIM es únicamente para grupos católicos?+
ELOHIM tiene una identidad claramente católica, pero no está limitado exclusivamente a grupos católicos. También recibimos comunidades cristianas y otros grupos abiertos a vivir una experiencia de servicio, oración, naturaleza y comunidad, siempre respetando la esencia de ELOHIM.
La experiencia
¿Cuánto dura la experiencia?+
La mayoría de los programas duran entre cuatro y siete días. La duración final se define de acuerdo con el perfil del grupo, sus intereses, las actividades que desea incluir y el tipo de experiencia que busca vivir.
¿Qué puede incluir el paquete?+
Dependiendo del programa seleccionado, el paquete puede incluir hospedaje, alimentos, transporte, un proyecto comunitario con Plan 2040, el Camino de San José, experiencias de ecoturismo y el acompañamiento del equipo de ELOHIM durante toda la estancia.
Las inclusiones específicas se detallan en la propuesta de cada grupo o en la información de la fecha abierta correspondiente.
¿Qué no está incluido?+
Las exclusiones pueden variar según el programa. En general, no se incluyen vuelos, gastos personales, seguro de viaje, gastos médicos ni actividades o mejoras opcionales que no estén señaladas expresamente en el paquete.
¿Qué opciones de hospedaje están disponibles?+
La mayoría de los grupos se hospeda en Hotel Marielena, un hotel boutique ubicado en el Centro Histórico de Cuatro Ciénegas. También contamos con una opción al aire libre en un campamento privado dentro del parque ecoturístico.
Los grupos pueden elegir una sola opción o combinar ambas, según el perfil del grupo, la experiencia que desean vivir y su presupuesto. La distribución de habitaciones y el tipo de ocupación se ajustan a cada grupo.
Misión, servicio y fe
¿Cómo se relaciona ELOHIM con Plan 2040?+
ELOHIM trabaja de la mano con Plan 2040, una organización local sin fines de lucro que desde 2016 acompaña a las nuevas generaciones y a sus familias en Cuatro Ciénegas.
El servicio comunitario se vincula con iniciativas permanentes de Plan 2040 en educación, salud, juventud y familia, espiritualidad y economía familiar.
¿Qué tipo de proyecto comunitario realizaremos?+
El proyecto se define junto con Plan 2040 a partir de las necesidades actuales de la comunidad y de lo que resulte más adecuado para cada grupo.
Puede incluir pintura, organización o mejora de hogares, escuelas y espacios comunitarios; apoyo en campamentos, talleres, actividades de formación, torneos deportivos o encuentros; y participación en otras iniciativas comunitarias. No se requiere experiencia previa en voluntariado.
¿Qué tan demandante es el Camino de San José?+
El recorrido completo tiene 20 km, está dividido en 14 estaciones y normalmente se realiza durante tres días. Es importante sentirse cómodo caminando por periodos prolongados, aunque el ritmo puede adaptarse y, cuando sea necesario, es posible coordinar traslados entre estaciones.
¿Necesitamos llevar un sacerdote?+
No. El grupo puede vivir ELOHIM sin llevar sacerdote.
Quienes deseen venir acompañados por su propio sacerdote, capellán o guía espiritual pueden hacerlo, siempre con coordinación previa y la documentación ministerial correspondiente.
¿La misa, los sacramentos o un sacerdote están incluidos?+
La misa, las confesiones, la adoración y otros momentos espirituales pueden integrarse al programa según el itinerario y la disponibilidad.
Un sacerdote no está incluido automáticamente en todos los paquetes, pero el equipo de ELOHIM puede apoyar en la coordinación con la parroquia local o con el sacerdote que acompañe al grupo.
Seguridad y preparación
¿Es seguro Cuatro Ciénegas?+
Cuatro Ciénegas es un pueblo pequeño y hospitalario. La seguridad de los participantes se considera desde la planeación de cada experiencia.
El equipo de ELOHIM coordina los itinerarios con anticipación, trabaja con proveedores locales de confianza y utiliza rutas y espacios establecidos. Durante la estancia, nuestro equipo acompaña al grupo y permanece atento y disponible.
Antes de la llegada, los responsables del grupo reciben la información logística, contactos de emergencia y recomendaciones necesarias para preparar a los participantes.
¿El transporte está incluido? ¿Cómo se organiza?+
La transportación depende del paquete seleccionado. Por lo general, el transporte local durante la experiencia está incluido. También se pueden coordinar traslados de ida y vuelta a Cuatro Ciénegas desde Monterrey, Saltillo o Torreón.
Los vehículos se eligen de acuerdo con el tamaño y las necesidades del grupo, y son operados por choferes de confianza y con experiencia.
¿Qué deben empacar los participantes?+
Antes del viaje compartimos una lista completa. En general, recomendamos llevar ropa cómoda, calzado cerrado o de senderismo, traje de baño, chamarra ligera, protector solar, repelente, medicamentos personales, botella reutilizable y algo de efectivo para gastos personales.
¿Es obligatorio contar con seguro de viaje?+
ELOHIM no exige un seguro de viaje, pero sí lo recomienda ampliamente, en especial para quienes viajan desde fuera de México o desean contar con mayor protección ante necesidades médicas, retrasos, cancelaciones u otros imprevistos.
¿Qué información médica se requiere?+
Durante el registro, cada participante debe compartir cualquier condición médica relevante, alergia, restricción alimentaria, medicamento actual, necesidad de accesibilidad y un contacto de emergencia.
Cada persona también debe llevar consigo los medicamentos y recetas que pueda necesitar durante el viaje.
¿Cómo manejan las necesidades médicas, alergias y accesibilidad?+
El equipo de ELOHIM revisa la información médica, alimentaria, de alergias y accesibilidad proporcionada durante el registro para planear la experiencia de la manera más segura y adecuada posible.
Contamos con insumos básicos de primeros auxilios, coordinamos las restricciones alimentarias con nuestros proveedores y permanecemos atentos a las necesidades de los participantes durante todo el programa. Cuatro Ciénegas cuenta con centros de salud locales, y el hospital más cercano se encuentra en Monclova, aproximadamente a una hora.
Cualquier necesidad médica, de accesibilidad o inquietud específica debe compartirse mediante el formulario de registro o por correo electrónico antes de la llegada. Esto nos permite revisar cada actividad con anticipación y realizar ajustes razonables cuando sea posible.
Registro, pagos y políticas
¿Cada participante necesita registrarse?+
Sí. Cada participante debe completar un registro individual, incluso si viaja como parte de un grupo organizado. Esto permite contar con la información personal, médica, de emergencia y las autorizaciones necesarias para coordinar la experiencia de forma responsable.
¿Cómo funcionan los pagos?+
Todos los pagos se procesan de forma segura a través de Stripe. El monto depende del programa, y en la sección de Pago encontrarás las instrucciones, fechas límite, comisiones de procesamiento y políticas de cancelación.
En los grupos privados, el organizador puede decidir si cada participante paga directamente a ELOHIM mediante un enlace individual o si reúne los pagos y posteriormente realiza un solo pago a ELOHIM.
¿Cuál es la política de cancelación?+
Salvo que un convenio específico establezca condiciones diferentes, se ofrece reembolso completo para cancelaciones realizadas al menos 45 días antes del viaje y un reembolso del 50 % para cancelaciones realizadas al menos 30 días antes.
Las cancelaciones dentro de los 30 días previos al inicio de la experiencia no son reembolsables. Cualquier cambio o transferencia aprobada está sujeto a disponibilidad y a la logística ya confirmada.
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